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Frequently Asked Questions

How do I book a travel product?

You can book online through our website or contact us via email or WeChat. Our team will assist you throughout the booking process.

What payment methods are accepted?

We accept various payment methods including Alipay, WeChat Pay, UnionPay, Visa, MasterCard, and other major payment options.

How long does visa processing take?

Visa processing time varies by country and visa type, typically taking 5-15 business days. We will provide an accurate estimate based on your specific situation.

Can I cancel or modify my order?

Yes. Depending on the cancellation policy of different products, you can request to cancel or modify your order within the specified time. Please check your order details or contact customer service for specific policies.